TVPPA lineworkers in hard hats at a field training, the hero of Triptych's Chattanooga case study

TVPPA

Facilitating the Providers of Power

Project
Site redesign with advanced connections and capabilities
Client
Tennessee Valley Public Power Association
Role
Strategy, UI Design, and Front / Back-End Development
Results
42% increase in monthly traffic
Central hub with single-sign-on for 153 local utilities.
TVPPA homepage on an iMac, a website designed with you in mind, by Chattanooga agency Triptych

the prompt

The Digital Backbone of Public Power

As the trusted linchpin for 153 public‐power utilities across the Southeast, TVPPA delivers unmatched support, education, and resources, empowering member utilities to bring reliable service to their communities. By coordinating tailored training programs, facilitating peer-to-peer collaboration, and providing hands-on operational guidance, TVPPA has helped transform the region into one of the nation’s most vibrant, thriving, and technologically advanced power markets.

When they reached out to us to help build their new website, we were honored to be able to help.

Lineworkers in hard hats at a TVPPA field training, photography used on the Triptych-built siteTVPPA mobile homepage and Areas We Cover map, designed and built by Triptych
Field photography alongside the new responsive layout.

TVPPA’s redesigned site pairs a clean, user-first interface with a robust back end, streamlining communication, workflows, and user management while preserving revenue streams.

TVPPA events calendar page on a laptop with filters, designed by Triptych

The new TVPPA site showcases their exhaustive training and education offerings through a polished, intuitive front end with secure login and personalized dashboards. Members see tailor-made access to training programs, upcoming events, and exclusive resources, powered by Triptych’s seamless integration of automated and manually curated data streams from TVPPA’s LMS, Salesforce CRM, and Cvent platforms.

  • Intuitive front-end experience
  • Personalized dashboards
  • Dynamic content tailoring based on user
  • Integrated data streams
  • Both automated and manual content delivery
Full-length TVPPA homepage design from Triptych's redesign for the Chattanooga associationFull-length TVPPA member dashboard page with resources and services, built by Triptych
Angled spread of TVPPA desktop comps with the service area map, by Triptych
Desktop comps from the redesigned system.
Five TVPPA mobile screens covering committees, stats, calendar, and pricing, by Triptych
Angled array of TVPPA mobile comps designed and developed by Triptych
The system carried through the mobile comps.
Green line icon set Triptych customized for the TVPPA website
TVPPA service area map with the green, aqua, and blue palette Triptych defined

Built for all 153 member utilities

A custom CMS gives TVPPA administrators granular control over who sees what, by organization, role, or individual status, so content and services reach only the right people while day-to-day administration stays simple.

Behind the scenes, SAML, JSON, and API integrations power automated daily syncs across platforms, with manual on-demand updates when timing matters. TVPPA keeps full control over the flow of their data without sacrificing automation or reliability.

Content Management

Admin Dashboard

TVPPA Craft CMS admin dashboard on a laptop, customized by Triptych
TVPPA CMS user management list, from the admin tools Triptych builtTVPPA CMS Feed Me import list for Salesforce data syncs, set up by TriptychTVPPA CMS main header navigation editor, configured by TriptychTVPPA CMS training locations entry editor, customized by Chattanooga agency Triptych

The platform is built on Craft CMS and hosted via Craft Cloud, leveraging AWS infrastructure for reliable performance, daily backups, and elastic scalability to accommodate future growth. Global content delivery is handled through CloudFront CDN, ensuring fast load times and a seamless user experience across regions. With these tools TVPPA is leveraged for success long into the future and we are grateful they chose Triptych as their interactive technology partner.

Site traffic has increased 42% - meaning the site is quickly becoming the useful tool TVPPA envisioned.

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